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Computer Telephone Integration (CTI):
CTI enables you to add integrated functionality to your phone system by simply
linking it to your customer PC application.
The integration can be as simple as connecting a single line extension from your phone
system to your PC. The phone system will then be able to pass Caller ID to the PC, enabling
your customer application to open the calling customers' information.
Enhanced CTI from Samsung:
OfficeServ Operator
Operator is a PC-based Auto Attendant Console solution. This Windows-based application will help your business manage high-volume call traffic professionally and smoothly
OfficeServ Call
Call is a simple-to-use and cost-effective call management application for call logging, contacts,
scheduling, and digital telephone programming.
OfficeServ Data
The OfficeServ DataView application provides comprehensive information and statistics, giving call centers increased functionality and greater efficiency.
OfficeServ Softphone
OfficeServ Softphone is a Voice over IP (VoIP) application that enables OfficeServ 7000 Series system users to
communicate with the switch over the LAN or WAN from their PC.
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Connect with ATS Phones:
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