Not just selling great phone systems.


* VoIP
Install DSX IP keysets on-premise in a managed network or off-site in a remote office. Compliant third-party SIP phones, soft phones, and ATAs are also supported.

* Line Scheduling
Use the intuitive and easy to understand Line Scheduling to set up how you want the system to handle incoming calls.

* Department Groups
The 30 Department Groups replace the separate Ring Groups and UCD Groups, providing more group capacity and flexibility. Each Department Group can have a unique name to help keep track of programming.

* Built-In Recordable Message On Hold
You can record your own Message On Hold or download a professionally recorded one from the DSX System Administrator. This capability was previously only available with IntraMail.

* Default Numbering Plan Changes
To make it easier to correlate ports and extension numbers, extension numbers are renumbered from 301-428 and group numbers are 601-630.

* Password Reset
The system password can now be reset. A Password Reset Key can be purchased from any DSX distributor by providing the Password Reset Code shown in the DSX System Administrator.

* Intercom Queue Key
Any keyset extension can have an Intercom Queue key. If the user is busy on a call, any new Intercom call will ring the key.

* Hold and Park Programmable Recall Cycles
Set how many times a call will retry the extension that initially placed it on Hold or in Park Orbit. The call can divert after a set number or keep retrying continuously.

* PRI Calling Party number
The extension outbound PRI Calling Party Number option is expanded from four to 18 digits, allowing the system to send a unique 10-digit telephone number for each extension.

* DID Translation Name
A DID call can optionally display a unique name programming into the DID Translation Table for each entry. This makes it easier for the user to tell the nature of the call.

* Wireless Headset Adapter (WHA)
Provides full integration with Plantronics wireless headsets. Provides the same capability as the Plantronics HL-10 Handset Lifter.


* Cascading Message Notification (IntraMail Pro)
Cascading Message Notification will call an extension user at up to five preset destinations to let them know a new voice mail message has arrived. Requires IntraMail Pro.

* Find Me Follow Me (IntraMail Pro)
Find Me Follow Me helps an Automated Attendant caller locate an extension user who is not at their desk. Requires IntraMail Pro.

* Email Integration Name (IntraMail Pro)
When a voice message is left by an outside caller (with Caller ID provided), the email shows the Caller ID number and name.

* Security Code Option
A subscriber can choose to make their Security Code required for all logons or just remote logons.

* Multilingual Voice Prompts
IntraMail voice prompts are now available in three languages: English, Spanish, and French.

* Dedicated UCD Group
IntraMail has a dedicated UCD Group, using master number 700, that is not part of the pool of Department Groups.


* User Level Programming
User Level Programming has an extensive face lift and functional overhaul, making it even more intuitive and easier to use.

* Directory Dialing Search
Quickly search through the directory for the co-worker or Speed Dial number you want to call.

* Hot Dial Pad
An extension user can dial a call without first lifting the handset or pressing any keys.

* Caller ID Manual Callback
You are no longer required to program tables for Caller ID callback. The Caller ID Callback number can now be selected by the extension user.

* Caller Timer without a Key
Now you can enable the Call Timer without having a separate Call Timer Feature Key.

* Park Orbit Recall Pickup
An extension user has additional options on when they can pick up a parked call: while it is parked and while it is recalling.


* VoIP Gateway Ports
The VoIP Gateway comes standard with a 4-port license. It can be upgraded in 4-port increments.

* IntraMail Ports
The number of IntraMail and IntraMail Pro ports can now be upgraded in 2-port and 4-port increments.

* IntraMail to intraMail Pro
Standard IntraMail can now be upgraded to IntraMaiil Pro.

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