• 12 Programmable Keys
• 10 One Touch Keys
• 12 Fixed Function Keys
• 4 Soft Keys
• 3x24 LCD Display
• Speakerphone
• White or Black

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• 24 Programmable Keys
• 10 One Touch Keys
• 12 Fixed Function Keys
• 4 Soft Keys
• 3x24 LCD Display
• Speakerphone
• White or Black

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• 24 Programmable Keys
• 0 One Touch Keys
• 12 Fixed Function Keys
• 12 Soft Keys
• 9x24 LCD Display
• Speakerphone
• White or Black

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• 60 Programmable Keys
• 3 Fixed Function Keys
• White or Black

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• 4 Programmable Keys
• 2x16 LCD Display
• Black

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• 8 Programmable Keys
• 2x16 LCD Display
• 16 hours of talk time
• 7 days in stand-by
• Black

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• Mute and Hold keys
• Alphanumeric Display with clock and battery level indicator
• Wall-Mounting hardware
• Trilingual Display Options (English, French, and Spanish)
• 20 Distinctive Ring Options

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The basic configuration starts at 4 incoming lines, 8 digital station ports, 2 analog station ports with the capability to expand to 8 incoming lines, 24 digital station ports, 18 analog station ports.

Includes:
• DSX-40 Key System (4x8x2)
• Installation & Training

The basic configuration starts at 4 incoming lines, 8 digital station ports, 2 analog station ports with the capability to expand to 8 incoming lines, 24 digital station ports, 18 analog station ports.

Includes:
• DSX-40 Key System (4x8x2)
• 3 x 22-button phones
• Battery backup and surge protection
• Phone line surge protection
• Installation & Training

The basic configuration starts at 4 incoming lines, 8 digital station ports, and 2 analog station ports with the capability to expand to 8 incoming lines, 24 digital station ports, 18 analog station ports.

Includes:
• DSX-40 Key System (4x8x2)
• 3 x 34-button, full Duplex back-lit phones
• 8-Hrs/2-Port Voice Mail/Auto Attendant
• Battery backup and surge protection
• Phone line surge protection
• Installation & Training

The DSX-80 4-Slot KSU contains the CPU, 4 universal card slots and the system’s power supply.

The basic configuration starts at 8 incoming lines, 16 digital station ports, with the capability to expand to 32 incoming lines and 32 digital station ports.

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more information.

The DSX-160 8-Slot KSU contains the CPU, 8 universal card slots and the system’s power supply.

The basic configuration starts at 8 incoming lines, 16 digital station ports, with the capability to expand to 64 incoming lines and 96 digital station ports.

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more information.

• Department Calling - Press 1 for sales
• Message Center Key - Group Mailbox
• Directory Dialing
• Message on Hold
• Conversation Record
• Message Notification
• Call Screening

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• Department Calling - Press 1 for sales
• Message Center Key - Group Mailbox
• Directory Dialing
• Message on Hold
• Conversation Record
• Message Notification
• Call Screening

Click here to contact us for more information.

• Department Calling - Press 1 for sales
• Message Center Key - Group Mailbox
• Directory Dialing
• Message on Hold
• Conversation Record
• Message Notification
• Call Screening

Click here to contact us for more information.

• Department Calling - Press 1 for sales
• Message Center Key - Group Mailbox
• Directory Dialing
• Message on Hold
• Conversation Record
• Message Notification
• Call Screening

Click here to contact us for more information.

• Limited to nine (9) summary reports
• No Automation
• No Contact Billing
• No Desktop Report Access
• Less than 40K Calls/month Avg. (up to 120K call records in database at any time)

• All reports
• Automation
• Contact Billing
• Option for Network Clients with Desktop Report Access
• Less than 40K Calls/month Avg. (up to 120K call records in database at any time)

• All reports
• Automation
• Contact Billing
• Option for Network Clients with Desktop Report Access
• More than 40K Calls/month (total Call Records in database may exceed 120K)
• Microsoft Database Engine (MSDE 2000) OR MS SQL Server 2000

CALL FOR PRICING
(321) 207-0084

• Open architecture and nonproprietary databases
• Crystal reports engine
• Flexible call costing & time-billing
• Traffic analysis & capacity planning
• Multi-site capability providing consolidated reporting
• Export reports to multiple formats like Excel, Word, PDF, HTML (to view using Web browser on the internet from Web folders)
• Call costing and user-programmable rate plans and rate tables
• Automatic scheduling of reports and data archival
• Real-time monitoring of In, Out and Internal calls
• Alerts on defined trigger patterns for calls like 911, 411 and other sensitive numbers
• Time billing reports based on hourly consulting rates
• Completes the feedback loop on agent productivity and phone presence, telemarketing efforts and service levels
• Understand call distribution (IN/OUT) for agents during various times in the day and days of the week by category
• Wildcard searches
• Import contact information from ASCII files generated by Outlook etc
• Network-based remote and consolidated multi-site reporting capability
• Uses MSAccess database
• MSDE database engine included with CES
• Client/server technology

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